Operations · Intake · Response


Stop losing contracts to missed calls and slow response time.

SentinelOps Group builds intake and follow-up workflows for security companies, helping your team capture inquiries, track callbacks, and respond consistently.

78%

Of buyers, most hire the first company that calls back.

24/7

Missed-call handling and follow-up tailored to your needs

Field Assessment

How much revenue
is walking out the d
oor?

Missed calls and slow follow-up quietly cost security companies thousands in lost contracts every month. Run your numbers most operators are surprised by what they see.

Lost Revenue Calculator

Estimate lost revenue from missed calls and unconverted leads.

Estimated lost revenue:

Capabilities

Built for the way security companies actually operate.

Icon of two crossed vintage telephone receivers in blue on a black background.

Missed-call capture

For connected lines and eligible calls, a configured workflow can send an acknowledgment text and create a follow-up record for your team.

Blue clock icon showing the time as 3:00.

Rapid lead response

New inquiries are triaged and replied to so you don’t lose new business.

Illustration of two blue interlocking gears with circular arrows surrounding them, symbolizing process or system automation.

Automated follow-up

Configured follow-up sequences help your team stay in touch with prospects, with reply and opt-out rules set for each deployment.

A woman in a call center or surveillance room wearing a headset working at a desk with multiple monitors displaying security camera footage, maps, and data charts.

Next step

Free 30-minute security operations audit.

We walk through your current intake, follow-up, and reporting workflow and hand you a written breakdown of where revenue is leaking whether you hire us or not.